Zebets Terms & Conditions – Complete rules for using the platform

These terms and conditions form a legally binding agreement between the Zebets platform and its users. By browsing the Zebets website, creating an account, or using any of our services, you are deemed to have fully accepted these terms.

Zebets is an online betting and gaming platform built specifically for Bangladeshi users, offering Sports Betting, Live Casino, and e-sports betting.

To create an account and use Zebets services, the following conditions must be met:

• Minimum age 18 years Zebets strictly prohibits minors from holding or operating an account.
• Each individual may only One Account Only per person. If multiple accounts are found belonging to the same individual, all of them will be suspended.
• Accurate and up-to-date information must be provided at registration. Zebets reserves the right to close any account opened with false information at any time.
• Identity verification (KYC) may be required to keep your account active.

You are responsible for the security of your Zebets account. Your login credentials (username and password) must not be shared with anyone.

• Use a strong password and update it regularly.
• Enabling two-factor authentication (2FA) is strongly recommended.
• You are fully responsible for any activity carried out on your account, regardless of who performs it.
• If you suspect your account has been hacked or accessed without authorization, contact our support team immediately.

Zebets supports Bangladesh's most popular mobile banking services. The key payment terms are outlined below:

• Account verification must be completed before any withdrawal can be processed.
• Bonus funds cannot be withdrawn directly. Wagering requirements on the bonus must be fulfilled first.
• Zebets reserves the right to place withdrawals on hold and conduct verification in cases of suspicious transactions.
• Funds cannot be transferred to a third-party account — all payments must go to the registered number.

The following rules apply when placing bets on Zebets:

• Bet Confirmation: Once a bet slip is confirmed, it is final. Please verify all details before confirming your bet.
• Abandoned Match: If a match is abandoned before 90% of the scheduled time has elapsed, all bets will be voided and stakes returned.
• Technical Errors: If a bet is left incomplete due to a server error or internet issue, Zebets will work to resolve it, though liability in such cases is limited.
• In-Play Betting: Odds may change during live betting. All bets will be settled at the odds displayed at the time of confirmation.
• Odds Error: Zebets reserves the right to void any bet placed at an obviously incorrect odds.

Zebets offers a variety of bonuses and promotional offers. Before using any of these, it's important to understand the general terms below:

• Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal (typically 3–10x the bonus value).
• Validity: Every bonus offer has an expiry date. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Using multiple accounts, coordinated betting, or any other method to abuse the bonus system may result in account suspension and forfeiture of deposited funds.
• One Bonus Per Offer: The same bonus cannot be claimed more than once by the same person, household, device, or IP address.
• Zebets Discretion: Zebets reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following activities are strictly prohibited on the Zebets platform:

• Participating in match-fixing, spot-fixing, or any other form of corrupt betting activity.
• Using bots, automated software, or artificial intelligence to gain a betting advantage.
• Accessing or using another person's account without their permission.
• Using the platform to launder money or conceal funds from illegal sources.
• Registering under a false identity or using another person's information.
• Attempting to hack, crack, or otherwise exploit Zebets's systems for technical advantage.

If any of the above prohibited actions are detected, the account will be permanently closed, all funds will be forfeited, and legal action may be taken where necessary.

Zebets believes betting is a form of entertainment, not a source of income. That's why we are firmly committed to Responsible Gaming.

• Deposit Limit: You can set your own deposit limits on a daily, weekly, or monthly basis.
• Cooling-Off Period: If you need a short break, you can temporarily deactivate your account.
• Self-Exclusion: If you need an extended break, you can permanently close your account through the self-exclusion process.
• Age Verification: Proof of age may be requested at any time if there is reason for doubt.

You may request to close your Zebets account at any time. In that case:

• Any real money in your account (excluding bonuses) will be refunded to your registered payment method.
• Bonus funds and any winnings derived from bonuses cannot be withdrawn until the wagering requirements have been met.
• Account closure may take 3–5 business days to complete.

Zebets reserves the right to close any account for specific reasons, including rule violations, suspected fraud, or prohibited activities.

Zebets strives to deliver the best possible service, but liability is limited in certain areas:

• Zebets is not liable for any service interruptions caused by internet outages, power failures, or other unavoidable circumstances.
• Zebets is not directly liable for any delays or issues caused by third-party payment providers.
• Zebets will not be liable for any loss arising from a user's own error or negligence.

Zebets reserves the right to update these Terms & Conditions at any time. When changes are made:

• Users will be notified of significant changes via email or in-app notification before they take effect.
• The effective date of any updated terms will be clearly stated on this page.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.

If you have any questions or complaints regarding these terms, please contact the Zebets support team:

• Email: support@zebets.ws
• Live Chat: Click the chat button at the bottom right of the website – Bangla support available 24/7
• Complaint Resolution Time: Complaints are typically responded to within 3–5 business days